Privacy Policy

RouteOn Technologies — Effective date: 1 January 2026

1. Introduction

Welcome to RouteOn Technologies ("we", "our", or "us"). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our intelligent navigation systems and related services (collectively, the "Service").

By using RouteOn Technologies, you agree to the collection and use of information in accordance with this policy. If you do not agree with any part of this policy, please discontinue use of the Service.

2. Information We Collect

2.1 Personal Information

• Display name
• Phone number
• Blood group (optional — for emergency features)
• Emergency contact (optional)

2.2 Location Data

RouteOn collects real-time location data to provide intelligent navigation, route optimisation, traffic analysis, and personalised routing recommendations. Location data is collected only while an active navigation session is running, unless you have explicitly enabled background location for additional features.

2.3 Device Information

• Device type and model
• Operating system and version
• Unique device identifiers

2.4 Usage Data

• Navigation features used
• Time spent on routes
• App crashes and diagnostic logs
• Route preferences and patterns

3. How We Use Your Information

• Provide and maintain intelligent navigation services
• Improve routing algorithms and overall user experience
• Deliver personalised route recommendations
• Enable real-time traffic updates and alerts
• Communicate service updates and important notifications
• Detect, investigate, and prevent fraudulent or abusive activity

4. Sharing Your Information

We do not sell your personal data. We may share your information with:

4.1 Service Providers

Trusted third-party vendors who assist us in operating our services — including hosting, analytics, mapping data providers, and customer support platforms. All providers are contractually bound to protect your data.

4.2 Legal Requirements

If required by law, court order, or government authority, or to protect the rights, property, or safety of RouteOn Technologies, our users, or others.

4.3 Business Transfers

In the event of a merger, acquisition, or sale of all or part of our assets, your data may be transferred. We will provide notice before this occurs.

5. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, unless a longer retention period is required or permitted by law. You may request deletion of your data at any time (see Section 7).

6. Data Security

We implement industry-standard security measures — including encryption in transit and at rest, access controls, and regular security reviews — to protect your information against unauthorised access, alteration, disclosure, or destruction. No method of transmission over the internet is 100% secure; we continuously work to improve our security practices.

7. Your Rights

• Access your navigation and account data
• Correct inaccurate or incomplete data
• Request deletion of your data
• Withdraw consent where processing is consent-based
• Object to or restrict certain data processing activities

To exercise any of these rights, contact us at: contact@routeon.co.in

8. Children's Privacy

RouteOn Technologies does not knowingly collect personal data from individuals under the age of 18. If we become aware that we have inadvertently collected such data, we will delete it promptly. If you believe a minor has provided us with personal information, please contact us immediately.

9. Third-Party Services

Our Service may contain links to or integrations with third-party services (e.g., mapping data providers, analytics tools). We are not responsible for the privacy practices of those services and encourage you to review their privacy policies.

10. Changes to This Privacy Policy

We may update this policy from time to time to reflect changes in our practices or applicable law. We will notify users of material changes by updating the effective date at the top of this page. Continued use of the Service constitutes acceptance of the updated policy.

11. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: contact@routeon.co.in
Company: RouteOn Technologies

12. Transparency Notes

• Location data is collected only during active navigation sessions (unless background location is explicitly enabled).
• You can disable location access at any time through your device settings.
• We collect only the minimum data necessary to provide our navigation services.
• We do not use your data to serve third-party advertisements.